Scaling E-Commerce Without Scaling Chaos: Fulfillment Systems That Actually Work
What begins as a manageable process of picking, packing, and shipping a few orders can quickly become a complicated network of inventory, labor, packaging, carrier coordination, returns, and customer service. As order volume increases, even small inefficiencies become expensive problems. Inventory gets misplaced. Orders ship late. Packaging becomes inconsistent. Labor costs rise. Customers start asking why their packages have not arrived.